Effective Date: June 28, 2024
At iTurn Institute, we strive to provide high-quality, practical, and valuable online learning experiences. Please read our Cancellation and Refund Policy carefully before enrolling in any course.
🔁 Cancellation Policy
We understand that sometimes things don’t work out as expected. While cancellations are allowed, please take a moment to review our Refund Policy below before submitting a request.
💸 Refund Policy
We offer a limited refund option, subject to the following conditions:
✅ You May Be Eligible for a Refund If:
- You have accessed less than 25% of the course content.
- Your refund request is submitted within 30 days of purchase.
- You provide a valid reason for dissatisfaction that aligns with our course standards.
- You have not downloaded or shared any course content externally.
❌ Refunds Will Not Be Issued If:
- You have accessed 25% or more of the course content.
- More than 30 days have passed since your purchase.
- You have shared, attempted to resell, or distribute any part of the course.
- You enrolled by mistake but continued to access the course content.
📌 Additional Conditions
- All refund decisions are at the sole discretion of iTurn Institute.
- Processing time for approved refunds is 5–7 business days.
- Refunds will be credited to the original payment method only.
- One-time refunds are allowed per customer. Multiple refund requests from the same user may not be entertained.
📝 How to Request a Refund
Please email us at himanshu.dhar1984@gmail.com with your:
- Full Name
- Registered Email ID
- Course Name
- Payment Date
- Reason for Refund
We are committed to helping our learners. If you face any issues, feel free to contact us, and we’ll do our best to assist you.